Creative Sewing Designs Inc. products are warranted against defects in material and workmanship. This warranty applies to the original purchaser only and does not apply to a failure resulting from intentional damage, accidents, negligence, improper cleaning, exposure or unreasonable use. Creative Sewing Designs will not be responsible for loss of time or use of vehicle or any other consequential expenses.
One-Year Limited Warranty
Subject to the warranty limitations stated above and available only to the original purchaser, this one-year limited warranty applies to the springs, cushion materials, upholstery fabrics, leather, and any metal mechanical parts. These items are guaranteed to be free of manufacturing defects for a period of one year.
Should a warranty issue arise, please contact our warranty department at (574) 226-0478 for instructions and procedures. Evidence of ownership such as a sales invoice or other document of purchase will be required. All repairs covered under warranty will be made free of charge and will be completed within a reasonable time after Creative Sewing Designs has received the defective merchandise. If the merchandise is to be returned, the Creative Sewing Designs warranty department will issue a return authorization number that should be referenced with your package.
The original purchaser will be responsible for the packing and the transportation charges to and from the Creative Sewing Designs factory. Our address is:
Creative Sewing Designs
2020 Industrial Parkway
Elkhart, IN 46517